When a client goes silent

This is the cover for the episode on what to do when a client stops replying. The presenter sits at his laptop with his hands together, which is the part of the video that reads as waiting, and the headline states the situation without promising the answer.

Framelink Media chose the frame before designing anything on top of it. A thumbnail about silence cannot use a picture of somebody mid-sentence, so the still was pulled from a beat where he is listening, and the type was placed low and left of him so the pose stays the first thing seen.

The green cardigan against the pale wall gives the black and white headline somewhere quiet to sit, which is why this one carries no colour of its own.

It belongs to the same vertical run as the rest of the series, and holds the outline, the type and the box treatment the others use so the set reads as one body of work.